Student Help Desk
Contact Information
Submit Ticket
(815) 224-0318
Academic Support Center, A-201, Oglesby Campus
If you have a technology question, you can submit a ticket above.
Summer Student Help Desk Hours
The College is closed on Fridays from June 14th through August 2nd.
Beginning August 5th:
Regular Student Help Desk Hours
Hours may vary when classes are not in session.
Student Technology Accounts
Log in to your accounts and learn how to use them. New students should use the Student Technology Checklist before classes begin. New students will have computer, email, and Brightspace accounts created 24 hours after registering.
Textbooks and Inclusive Access
Visit Textbooks and Inclusive Access for information on your course materials.
Technology
Visit Campus Technology for instructions on how to log on to computers, access the WiFi, print on campus, and technology loans.
Visit Devices, Browsers, Software, & Apps for ideas on personal devices, browsers, software, and apps.
Online Learning
Taking online classes? Visit these pages to learning more about:
CSP-0002 Orientation to Distance Learning a required, non-credit course that must be completed before taking your first online course.
Learning Tools
Visit these pages for information on how to use these tools to help you learn and stay organized: