About Student Help Desk
Phone: (815) 224-0318
Email: shd@ivcc.edu
Room: Academic Support Center, A-201
Mission
The Student Help Desk is the single point of service for students to receive technology support. This includes providing resources for setting up technology accounts, resetting passwords, and ensuring technology issues are resolved quickly.
Vision
The Student Help Desk strives to provide students access to the technology information and resources they need at the time they need it, along with instruction on how to leverage technology to be better learners.
Meet the Student Help Desk Staff
Ellen Evancheck, Instructional Technology Systems Coordinator, Ellen_Evancheck@ivcc.edu
Heather Crawley, Lead Part-time Academic Support Technologist, Heather_Crawley@ivcc.edu
Daniel Elias, Part-time Academic Support Technologist, Daniel_Elias@ivcc.edu
Ian, Student Academic Support Technologist
Vinnie, Student Academic Support Technologist
The Student Help Desk, along with the Tutoring and Writing Center and Jacobs Library, is located in the Academic Support Center, Room A-201.