About Student Help Desk

Phone:  (815) 224-0318
Email:  shd@ivcc.edu
Room:  Academic Support Center, A-201

Mission

The Student Help Desk provides technology orientation and instruction to IVCC students to enhance student learning.

The modalities offered for said orientation and instruction include scheduled technology orientations, orientation to online learning, classroom visits, and tutoring either individually or group.

Vision

The Student Help Desk strives to provide students access to the technology information and resources they need at the time they need it, along with instruction on how to leverage technology to be better learners. 

Meet the Student Help Desk Staff

Heather Crawley, Part-time Lead Academic Support Technologist, Heather_Crawley@ivcc.edu

Megen Berg, Part-Time Academic Support Technologist, Megen_Berg@ivcc.edu

Torren, Student Worker

The Student Help Desk, along with the Tutoring and Writing Center and Jacobs Library, is located in the Academic Support Center, Room A-201.