Student Email Information

Student Email/Microsoft Office 365 Update:  Beginning May 19th, students will not be able to download the Microsoft Office Suite applications, but will still have access to their Eagle Mail (student email) with the online apps at Student Email.  Before the Fall 2022 term begins, students will have a new Microsoft Office account with a new email address.  Be watching your Eagle Mail (student email) for further updates.

Eagle Mail Login (Student Email)

  1. Go to Student Email
  2. Enter your email address:
  3. Enter your password:
    Accounts created before 04/23/2020:  Eaglesxxxxxxx (Xs represent 7-digit student ID#)
    Accounts created after 04/23/2020:  Eaglesxxxxxxx! (Xs represent 7-digit student ID#, with an exclamation point at the end)
  4. Follow the instructions to set up a new password and enter. Note: Student email passwords need to be reset every 180 days.
  5. Click "Next" for More Information Required. By entering additional contact information with MS, you are able to reset your password in the future. 
  • For an Eagle Mail password reset, you can reset your own password if you set up step #5 above. Or, you can submit a request through Student Help Request Form. You will need your name, K-number, and 7-digit student ID number.
  • Want your Eagle Mail on your cell phone? Install the Microsoft Outlook app.
  • Check your Junk folder--you never know what could be found here.

To Email Your Instructor

  • Your instructor's email address is first name_last
  • Do not search for your instructor's email address in your Office 365 student email account. Your instructor's email address will not contain a K-number and will not have Office365 in the address.
  • To find your instructor's email address, go to Faculty Web Pages or check your course syllabus.

To Update Your Eagle Mail Self-Service Password Reset Options

This process has been added to the Eagle Mail login sequence above and provides you access to reset your own Eagle Mail password. However, you can use the steps below to update your phone, personal email, and/or security questions for your Eagle Mail.  You can only update your information when you have your correct Eagle Mail password.

  1. Go to
  2. Log in using your Eagle Mail login.
  3. Make sure you have completed at least two of the three options:  phone, personal email, and/or security questions.

To Use the Office 365 Online Apps

  • To use the Office 365 online apps, log into your Eagle Mail account, select the app launcher in the upper left corner (9 squares), then select your desired app.
  • For instructions on how to create a document using the Office 365 Online apps and/or how to upload the file to Blackboard, see MS Office 365 Online Apps to Blackboard PDF.
  • For more information, go to Meet the Office 365 app launcher.
  • To discover more technology tools and suggestions for how to use Office 365 apps, go to Tech Tools for Learning.

To Install the Office 365 Apps on Your Own Device

  • As a registered IVCC student, you have access to install MS Office 365 on up to five compatible devices for use while you are a student at IVCC. You have access to the software for up to one year after your last semester.
  • To download and install:  Log into your IVCC Eagle Mail account, select the app launcher in the upper left corner, select Office 365 →, and select Install Office.
  • For step-by-step installation instructions or MS Office Support, go to Download and Install Office 365 and follow the instructions under "You signed in with a work or school account."
  • For training on how to use the various Office apps, go to Office 365 Training Center.
  • To discover more technology tools and suggestions for how to use Office 365 apps, go to Tech Tools for Learning.