Reset Your IVCC Eagle Password

To Reset Your IVCC Eagle Password

Go to https://passwordreset.microsoftonline.com/ 

This password becomes your password for:

  • IVCC Student Email (Eagle Mail)
  • Brightspace
  • IVCC Self-Service
  • Jacobs Library
  • YOU@IVCC
  • eCampus Online Bookstore
  • IVCC Campus Computer

Password Requirements

  • 14 or more characters in length
  • At least 3 of the 4: uppercase, lowercase, number, special character

To Update Your Multifactor Authentication Methods

To update your MFA security method(s), follow the steps below. If your phone number changes, you must update here in your Security Info and also with Records at 815-224-0447.

  1. Go to https://mysignins.microsoft.com/security-info 
  2. Log in using your current IVCC Eagle login
  3. If prompted, verify your identity (MFA)
  4. Update or add a sign-in method. You must use either a phone number or the MS authenticator app as a method. 
    • To update a method, click Change next to the method and follow the prompts.
    • To add a method, click +Add Sign-In Method and follow the prompts.

If you are locked out of your account or have problems resetting your password or MFA method, call the Student IT Help Desk at 815-224-0318, option 2.