Student Help Desk

Contact Information

Submit Ticket
(815) 224-0318
Academic Support Center, A-201, Oglesby Campus
If you have a technology question, you can submit a ticket above.

The College will be closed on Monday, May 27th for Memorial Day.

Student Help Desk Hours

7:30am - 6:30pm Monday through Wednesday
7:30am - 4:30pm Thursday
8:00am - 3:00pm Friday
About Student Help Desk
Hours may vary when classes are not in session.

Student Technology Accounts

Log in to your accounts and learn how to use them. New students should use the Student Technology Checklist before classes begin.  New students will have computer, email, and Brightspace accounts created 24 hours after registering.

Textbooks and Inclusive Access

Visit Textbooks and Inclusive Access for information on your course materials.


Visit Campus Technology for instructions on how to log 1n to computers, access the WiFi, print on campus, and technology loans.

Visit Devices, Browsers, Software, & Apps for ideas on personal devices, browsers, software, and apps.

Online Learning

Taking online classes? Visit these pages to learning more about:

CSP-0002 Orientation to Distance Learning a required, non-credit course that must be completed before taking your first online course. 

Learning Tools

Visit these pages for information on how to use these tools to help you learn and stay organized: