Student Help Desk

Student Help Desk InformationSHD Logo

Phone:  (815) 224-0318
Room:  Academic Support Center, A-201
Student Help Request Form

Learn how to log in to your student accounts with the Student Technology Guide

Regular Hours

8:00am - 6:30pm  Monday - Wednesday
8:00am - 4:30pm  Thursday
8:00am - 3:00pm  Friday
Hours may vary when classes are not in session.

Summer Hours

Summer Hours begin June 6th. SHD will be open on June 1 until 7pm
8:00am - 6:30pm  Monday - Wednesday
8:00am - 4:30pm  Thursday
Closed - Friday

About Student Help Desk

Student Technology Quick Links

Technology Systems

Student Technology Guide  |  Student Technology Checklist PDF

Go to Student Email  |  Student Email Information and Office 365 apps

Go to WebAdvisor  |  WebAdvisor Information and Ellucian GO app

Go to Blackboard  |  Blackboard Information

Go to Tutoring and Writing Center Appointments

Technology Tools

Tech Tools for Learning

Zoom - Joining a Test Meeting  |  Zoom View Control Tips

Distance Learning

CSP-0002 Orientation to Distance Learning Web Page

Preparing for Online Testing  |  Respondus Quick Start Guide  |  Download

Recording Online Presentations

Faculty Web Pages

Campus Technology

Campus Technology/Wireless Access

Technology Loan Request Form

Speech Lab in the Viewing and Recording Room

Textbook Resources

Bookstore  |  What is Inclusive Access?

Pearson Support

McGraw Hill Support