Student Learning Technologies

Follow the steps in the Student Technology Checklist (PDF)  

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Go to Password Reset. Passwords expire every 90 days. 

Go to Password Support if you are unable to reset your password 

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Username 

Your IVCC provided email address will serve as your primary login to all IVCC accounts. It will be in the format of K#@ivcc.edu. 

• Student usernames are created 24-72 business hours after applying to IVCC.
• If you have not taken classes at IVCC in three years, your username will be deactivated and you will need to reapply to reactivate it. 

Find your K#

• If you applied to IVCC through our application portal:

  • Log in

  • Click Open Application 

  • Click on View Update

• Your acceptance letter sent to your personal email and your home address

• Your IVCC student ID card

• Your registration statement (i.e. billing statement)

• Go to Forgot Username, and complete the fields using your name and personal email address as listed with Records. 

• If you cannot locate your username contact Admissions and Records at 815-224-0447, or email AdmissionsRecords@ivcc.edu.

Find your Student ID#

Your ID# is used in your initial Eagle password and should be kept private. The ID# is 7 digits in length and is different than the K#.

Use any of these methods to find your Student ID#.  

• Refer to the top 4 first level bullets under Find Your K#

• Your class schedule 

• If you can log in to IVCC Self-Service:

  • Sign In

  • Click User Options in the left menu

  • Click User Profile 

  • Found under name 

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IVCC Self-Service

IVCC Self-Service is an online portal where students independently manage their academic and administrative records. Students can register for classes, view class schedules, set up payment plans, view financial aid information, and view final grades and transcripts. 

• To find your schedule visit IVCC Self-Service Class Schedule.
• To set up payment plans visit IVCC Self-Service Information.

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New students will have access to their student email 24 hours after registering for credit courses at IVCC.  

Go to Student Email Information to learn how to log in, manage your password and security information, and protect yourself from a phishing attack. 

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Microsoft 365 apps empower you to create, collaborate, and innovate through premier applications such as Outlook, Word, Excel, PowerPoint, OneNote, OneDrive, Teams, Sway, and much more. You can use Microsoft 365 anywhere, at any time, on any device, as long as you have your IVCC credentials. 

Go to Microsoft 365 Apps for information on how to install Microsoft apps on your own devices and use them online.  

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Brightspace is the learning management system used for hosting online course materials for IVCC academic courses. Most in-person classes will use Brightspace as well. 

Classes will be visible in Brightspace on the first day of the semester. Instructors may choose to open their courses earlier at their own discretion. You must reach out to your instructor with concerns or questions. 

Go to Brightspace Information to learn how to log in and use Brightspace to view course materials, take quizzes and tests, submit course assignments, view grades and feedback from your instructor, and more.

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Go to IVCC eCampus Bookstore to find and obtain your textbooks.

1. Choose Shop By Schedule
2. Click Sign-in Via Your School Account, and enter your Eagle login if prompted. 
3. Your registered courses should display with the course materials. If you do not see them, you can click Shop By Courses and enter each course.
4. eCampus will show if the courses are Inclusive Access or if you will need to order/purchase them.

Inclusive Access means your course materials are included with your course fees in your tuition statement and you will find the materials online within your course in Brightspace when your course opens.  

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You instructor will provide information on how to locate the online textbook materials in Brightspace. Contact the instructor if you cannot locate your textbook in Brightspace. 

If you have trouble opening your online textbook materials, follow these troubleshooting tips:

• For Apple devices, make sure that Prevent Cross-Site Tracking is disabled (For help with finding this setting, visit Prevent Cross-Site Tracking in Safari on Mac). You may need to allow pop-ups too.  
• Close your browser and open a new browser
• Allow pop-ups
• Use a different browser (Chrome, Firefox, Edge)
• Restart your device
• Use a different device
• If none of these steps resolve the issue, please reach out to iasupport@ecampus.com

See Textbooks and Inclusive Access for more information. 

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Below are basic tech skills that may be needed. 

1. Logging into your student email
2. Logging into and navigating Brightspace
3. Uploading assignments and downloading files 
4. Participating in discussion boards or video meetings (Online Courses)
5. Saving and organizing your documents (file management)
6. Using tools like Zoom for virtual collaboration

Student Learning Technologies is here to help you build confidence in your technology skills. You can drop in or email SLT@ivcc.edu to schedule an appointment. 

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Visit Devices, Browsers, Software, and Apps for a list of recommendations

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A limited number of laptops and hotspots are available through Jacobs Library for short and long term checkout. See Technology Loans.

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CSP-0002 Orientation to Distance Learning is a required, non-credit course that must be completed prior to taking your first online course. 

Visit Online Learning at IVCC to learn how online courses are delivered, how much time is needed to take online classes, and how to prepare to be a successful online learner. 

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Read Online Testing to learn how to plan ahead before taking online tests. These tips include making sure your password has not expired, having a strong Internet signal, knowing if you are allowed to use a calculator or your notes and if need a webcam. Many instructors provide a practice test--do not skip the practice test. 

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Respondus LockDown Browser is a locked browser for use with quizzes/tests in Brightspace. It prevents you from opening other websites or accessing other applications on your computer. 

Respondus Monitor is a tool used to record you while you are taking a test on your own device. You need a device with a webcam, microphone, and a strong internet connection.  

You install Respondus LockDown the first time you open a quiz/test in Brightspace. Visit Respondus LockDown Browser and Monitor for more information.  

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If you are taking an accounting course, you may be required to download the Proctorio extension. Check with your instructor for which version you need and visit Get Proctorio.

• Select 'Click here to install the Extension'
• Navigate to your exam and begin

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Panorama is an accessibility tool that automatically converts course files into alternative formats. Visit Getting Started with Getting Started with YuJa Panorama for Students  

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ReadSpeaker Text Aid is a web-based literacy support tool that provides various features to help individuals with reading, writing, and studying.

ReadSpeaker WebReader converts the digital content on Brightspace into speech, as well as providing a suite of other learning tools and it is often referred to as the "Listen" button. It lives inside Brightspace and should be present inside of your course.

ReadSpeaker docReader converts online document formats (PDF's, Word, PowerPoint, etc.) into speech, as well as providing a suite of other learning tools. Like webReader, it lives in Brightspace. 

Visit ReadSpeaker Text Aid, webReader, and docReader for instructions.

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As an IVCC student, you may utilize campus computers and printers at the Main Campus and at the Ottawa Center. Visit Campus Technology Information to learn more.

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To log in to a computer on campus, use your K#@ivcc.edu email address for the username and your email password. 

Note: you will be locked out for 10 minutes after 5 unsuccessful login attempts. See resetting your password. 

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Printing is available on campus and is free to students. You may print from any campus computer or from your personal laptop.

Visit Print from Your Own Device PDF to print from your device to a campus printer.

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Zoom is a video conferencing platform used by instructors for remote classes and office hours. 

Your instructor may provide a link to Zoom in Brightspace or in an email. If the meeting requires authentication you will need to sign in using SSO (Single Sign On). 

See Joining a Zoom test meeting to test your video and audio settings. 

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Microsoft Teams is one of the Microsoft 365 apps you have access to with your IVCC student email account. Teams automatically saves your recording to the Cloud for ease in sharing your recorded presentations with a link.

A Basic Zoom account can be accessed with your IVCC email. The basic account limits meetings to 40 minutes and saves recordings to your computer, requiring you to download the file and upload it to another platform to share it.

For step by step instructions visit Recording Online Presentations

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